Privacy Policy

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Last updated: 23.04.26

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Demoria (“Demoria”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data responsibly and transparently.

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This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit [www.demoria.io], contact us, enquire about our services, book a call, subscribe to updates, or otherwise interact with us.

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1. Who we are
Email: info@demoria.io
 

If you have questions about this Privacy Policy or about how we handle personal data, please contact us using the details above.

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2. Scope of this policy

This Privacy Policy applies to personal data we collect through:

• our website

• contact or enquiry forms

• email and other direct communications

• call booking or scheduling tools

• newsletter or marketing sign-ups

• client onboarding and service-related communications

Under EU law, personal data means information relating to an identified or identifiable natural person, and can include items such as a name, business email, IP address, or cookie identifier.

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3. Personal data we may collect

Depending on how you interact with us, we may collect:

Information you provide directly

• name

• work email address

• phone number

• company name

• job title or seniority

• information you include in an enquiry, application, or message

• scheduling details when you book a call

• billing, contracting, or payment-related information if you become a client

Information collected automatically

When you visit our website, we may automatically collect limited technical and usage data, such as:

• IP address

• browser type and version

• device information

• pages viewed

• referring pages or sources

• approximate location based on IP

• website interactions and session data

• cookie or similar technology data, where used

Information from third parties

We may also receive personal data from service providers or tools we use to operate our website and business, such as website hosting, analytics, scheduling, CRM, email delivery, or payment providers.

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4. How we use personal data

We use personal data for the following purposes:

• to respond to enquiries and requests

• to arrange introductory calls, consultations, or meetings

• to provide and manage our services

• to send administrative, service, or contractual communications

• to improve our website, communications, and user experience

• to maintain the security and integrity of our website and systems

• to keep appropriate internal records

• to comply with legal, regulatory, accounting, or tax obligations

• to send relevant marketing communications where permitted or where you have opted in

5. Legal bases for processing

Where EU/EEA data protection law applies, we process personal data on one or more of the following legal bases:

• Consent — for example, where you opt in to receive marketing communications or accept optional tracking technologies

• Contract — where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you

• Legal obligation — where we must process data to comply with applicable law

• Legitimate interests — where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and freedoms

Under the GDPR, organisations may process personal data on these grounds, and privacy information should explain the legal basis relied on.

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6. Cookies and similar technologies

We may use cookies and similar technologies to operate the website, understand usage, improve performance, and support communications and marketing activities.

Where applicable, you can control certain cookies through our cookie banner or your browser settings. For more information, please see our [Cookie Notice / Cookie Settings] if you use one.

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7. How we share personal data

We do not sell personal data.

We may share personal data with trusted third parties where necessary, including:

• website hosting and infrastructure providers

• analytics providers

• scheduling and meeting tools

• CRM and email service providers

• payment processors

• professional advisers such as lawyers, accountants, or insurers

• regulators, authorities, courts, or law enforcement where required by law

• service providers supporting the delivery of our programmes and operations

Where third parties process personal data on our behalf, we expect them to do so only for authorised purposes and with appropriate safeguards in place.

Both the GDPR and Switzerland’s FADP require transparency about recipients or categories of recipients where personal data is disclosed.

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8. International transfers

We may store or process personal data in countries outside your country of residence, including outside the EU/EEA or Switzerland.

Where required, and where personal data is transferred to a country that is not recognised as providing an adequate level of protection, we seek to use appropriate safeguards, such as standard contractual clauses or other recognised transfer mechanisms.

EU guidance recognises adequacy decisions and Standard Contractual Clauses as key safeguards for international transfers, and Swiss guidance similarly requires either an adequate level of protection or suitable guarantees for transfers abroad.

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9. Data retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including to respond to enquiries, provide services, maintain appropriate records, and comply with legal, accounting, or regulatory obligations.

Retention periods may vary depending on the type of data and the reason it was collected. When personal data is no longer required, we delete it, anonymise it, or securely store it only where continued retention is legally required.

Under the GDPR, individuals should be told how long data will be kept or the criteria used to determine that period, and Swiss guidance notes that the level of detail should be sufficient for transparency.

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10. Your rights

Depending on where you are located and the law that applies, you may have the right to:

• request access to your personal data

• request correction of inaccurate or incomplete data

• request deletion of personal data in certain circumstances

• request restriction of processing

• object to certain processing

• withdraw consent where processing is based on consent

• request data portability, where applicable

• complain to a competent data protection authority

Under the GDPR, individuals have rights including access, rectification, erasure, restriction, portability, objection, and rights relating to automated decision-making. Swiss guidance also recognises rights including correction, deletion in certain situations, and objection to processing.

To exercise your rights, please contact us at [privacy@demoria.com]. We may need to verify your identity before responding.

If you are in the EU/EEA, you also have the right to lodge a complaint with your local supervisory authority. EU guidance states that individuals must be informed of that right.

If you are in Switzerland, you may also contact the Federal Data Protection and Information Commissioner (FDPIC).

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11. Marketing communications

If you subscribe to receive insights, updates, or marketing communications from us, we may use your contact details to send you those materials.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at [privacy@demoria.com]. If you unsubscribe from marketing, we may still send you service or administrative communications where necessary.

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12. Data security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage is completely secure. However, we work to maintain safeguards appropriate to the nature of the data we process.

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13. Children

Our website and services are intended for business and professional audiences. We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us and we will take appropriate steps to review and address the issue.

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14. Third-party links

Our website may contain links to third-party websites, platforms, or tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy notices separately.

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15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data practices. We will post the updated version on this page and update the “Last updated” date above.

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16. Contact us

If you have any questions, requests, or concerns about this Privacy Policy or our handling of personal data, please contact:
info@demoria.com